CUSTOMER CONVERSATIONS, ON YOUR MAC
Your AI handles the chats. You monitor, step in, and follow up—with the AI tools you already use.
macOS 12+ · Apple silicon / Intel · Public release in preparation
Operating it means handling what it cannot answer. Takechat gives you an inbox to monitor conversations, step in, create tasks through your connected tools, and review replies before sending.
Takechat uses your existing local AI setup through your CLI—your subscriptions, keys, and connected tools.
Bring your MCP servers, Linear issues, database tools, and local docs into customer conversations. Investigate and follow up without rebuilding your setup inside a helpdesk.
Use your own subscription or API keys, with no separate helpdesk AI plan required.
Currently supports Claude CLI. Local tools are off by default and can be enabled per workspace using your existing permissions.
Your customer-facing AI is part of your product. Build it around your own backend, data, and business rules, without relying on a CRM’s incomplete copy.
The inbox doesn’t need reinventing. Like an email client, Takechat gives your team a ready-made place to read, reply, and work alongside your AI—so you can focus on your product.
Takechat connects directly from your team’s Macs to your backend, which stays the source of truth. We don’t store or relay your conversations on Takechat servers.
AI features send conversation context through your local Claude setup. Your backend and AI provider’s data policies still apply.
